+x Radeco - 13 Dec 2020Been there dunnit got the t-shirt.however -For reference when sending your £20 use "2020XXXX" (2020 + your Club Membership Number) on the Club member area forum.please ensure you use reference number 2021XXXX (2021 + your Club Membership Number) on your email.So I changed my bank payment detail from 2020 to 2021 - which involved 3 security checks and a call from santander.(think it is time to change banks)